Helping today 
Helping tommorow
Helping today Helping tommorow
Your pilgrimage is more than a trip — it is a sacred journey. At AlChams Travel International Tours, our goal is to help you travel with confidence, comfort, organization, and peace of mind.
Depending on the program, religious orientation and guidance may be provided by qualified group leaders or religious advisors. Travelers will receive information about the major steps and requirements of Hajj or Umrah. We also encourage pilgrims to consult a trusted qualified scholar for detailed religious questions.
Yes, elderly travelers and people requiring additional assistance may participate, but their needs should be communicated to us before booking. Certain services, mobility assistance, wheelchair arrangements, or medical accommodations may require additional planning or fees. Travelers with special needs should contact our team as early as possible so we can determine what assistance can reasonably be arranged.
Children may be able to travel depending on current Saudi regulations, visa requirements, airline policies, and the specific program. Children must have the required travel documents and may have different pricing or accommodation requirements
Please contact AlChams Travel before booking for current requirements applicable to children.
AlChams Travel International Tours provides organized Hajj and Umrah travel programs designed to make your pilgrimage as comfortable, organized, and spiritually focused as possible. Depending on the selected package, services may include airfare, visa assistance, hotel accommodations in Makkah and Madinah, ground transportation, meals, group coordination, and religious guidance.
We strongly recommend booking as early as possible. Hajj programs have limited availability and government-mandated deadlines, while Umrah availability and pricing can also change according to the season. Early registration gives you a better opportunity to secure your preferred flights, hotels, room arrangements, and package.
Each package has its own inclusions. Depending on the program, your package may include:
- Round-trip international airfare
- Hajj or Umrah visa-related services
- Hotel accommodations in Makkah and Madinah
- Transportation between cities and designated locations
- Meals, when specified in the package
- Group coordination and assistance
- Airport transfers
- Pilgrimage orientation and guidance
- Other services specifically listed in your package
Always review the official package description and terms before making your reservation.
Flights may be included depending on the package selected. When airfare is included, the itinerary and airline information will be communicated to the traveler. Flight schedules are subject to airline availability and may change.
If airfare is not included in your selected package, our team can assist you with your travel arrangements.
Payment requirements depend on the selected package. Some programs may require a deposit to secure your reservation, followed by scheduled payments before the final payment deadline. All payment deadlines, balances, and applicable fees will be communicated to you before or at the time of booking.
Airlines, hotels, government authorities, and other travel providers may occasionally change schedules or requirements. If a change affects your itinerary, AlChams Travel will communicate relevant information to you and assist you with the available arrangements according to the terms of your package.
Travelers should inform their healthcare provider before undertaking Hajj or Umrah, particularly if they have ongoing medical needs or take prescription medications. Bring sufficient medication for the entire journey and keep important medical information accessible. If you require special assistance, inform AlChams Travel before departure so appropriate arrangements can be discussed.
In an emergency, travelers should immediately contact the appropriate local emergency services or medical providers. Our group representatives can assist with logistical communication and coordination when possible. Travelers should also ensure they have appropriate travel insurance and emergency contact information before departure.
Requirements can vary according to nationality, residence status, age, and current Saudi regulations. Travelers may need a valid passport, visa documentation, photographs, vaccination or health documentation where applicable, and other required information. Our team will provide guidance regarding the documents required for your specific program. Travelers are responsible for providing accurate and complete information.
To begin your journey, contact AlChams Travel International Tours through our website or our official contact channels.
Our team will help you:
1. Select the appropriate Hajj or Umrah package.
2. Review the accommodations and services included.
3. Complete the required registration and documentation.
4. Make the required payment or deposit.
5. Receive your travel itinerary and important instructions.
6. Prepare for your spiritual journey.
Your pilgrimage is more than a trip — it is a sacred journey. At AlChams Travel International Tours, our goal is to help you travel with confidence, comfort, organization, and peace of mind.
Room options depend on the package and hotel availability. Private, double, triple, or quad accommodations may be available depending on the program. If you wish to travel with family members or specific individuals, please inform us when making your reservation. We will do our best to accommodate your request, subject to availability.
Meal arrangements vary by package. Some packages may include meals while others may not. The exact meal plan, if applicable, will be clearly stated in the package description.
Cancellation and refund policies depend on the specific package, airline, hotel, visa arrangements, suppliers, and timing of the cancellation. Certain payments may be non-refundable once services have been purchased or processed. Please review the cancellation and refund policy carefully before making your payment.
Hotel accommodations depend on the package selected and availability. Packages may offer different hotel categories, locations, room types, and distances from the Haram. Before booking, clients should carefully review the hotel information included in their specific package.
Hotel distance varies according to the package and hotel selected. Some accommodations may be within walking distance, while others may require transportation. We clearly communicate the accommodation arrangements associated with each program so travelers can choose the option that best fits their needs.
Transportation arrangements depend on the selected package. When included, transportation may cover airport transfers, transportation between Makkah and Madinah, and transportation required for designated pilgrimage activities. Details will be provided as part of your travel itinerary.
Yes. AlChams Travel is committed to providing travelers with organized group assistance throughout the journey. Our representatives and group leaders help participants navigate the travel itinerary and provide information regarding transportation, accommodations, schedules, and other logistical matters.
